28 - 29 November, 2018 | Hilton, Brisbane

Alanna Geary


Executive Director Nursing and Midwifery Services
Royal Brisbane & Women’s Hospital and Metro North Hospital & Health Services


12:30 PM Case Study: Overcoming Challenges around Patient Flow to Maintain High Quality Care and Improve Clinical Efficiencies

Maintaining high quality care is critical for efficient patient flow. In this session, Alanna will discuss how Royal Brisbane and Women’s Hospital (RWH) are overcoming patient flow challenges, particularly around volume, skill sets and greater co-morbidity, by choosing the most appropriate model of care for the patient cohort:

  • Improving patient flow by taking a patient-centred approach: Using a nurse navigator model to monitor the patient journey, “hot” and “cold” ED sections to reduce waiting times and their patient access and coordination hub for an interdisciplinary approach between the HHS and Ambulance
  • How RWH is utilising QEAT (Queensland Emergency Access Target) KPIs to review their models of care and assess their impact on clinical efficiencies, patient experiences and health outcomes
  • Continuous improvement by being aware of and benchmarking against other projects and initiatives within and outside your health service
  • Making sure information is entered in a timely fashion to assist with clinical decision making
  • Effective workforce  planning to maintain high quality care through inter-professional learning, utilising good evidence and improving clinical handover processes

10:30 AM Panel Discussion: Building a Future-Ready Clinical Workforce to Cater for an Aging Population and Increasing Complexity of Conditions

This panel will discuss how to establish a future-ready clinical workforce in this digital era and maintain and develop skill sets and talent to provide high-quality, accessible, cost-effective care:
 
  • Developing a Skills Framework for the entire healthcare sector to support healthcare professionals in their career and clinical development
  • Building future skills at all levels of the clinical workforce is critical to addressing the changing needs of an ageing population
  • Talent acquisition – having the right people at the right place at the right time to enhance patient care and augment clinician morale

Facilitators:


Check out the incredible speaker line-up to see who will be joining Alanna.

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